Property Valuations GeoPortal
brought to you by the Municipal Valuation Department
Our department's vision is to be a world leader in the valuation of
property, with a reputation for delivering reliable appraisals in a
professional manner.
Our mission is to deliver a high quality
and impartial valuation service to our customers to sustain a cost
effective, just and accurate valuation roll in the provision of fair
and equitable rates for the City. Our property valuations are
performed by competent and well-trained staff in accordance with the
prescriptions of the Local Government Municipal Property Rates Act
of 2004 and Council policies.
Our Services
Valuation Operations
Includes the implementation of valuation methods and approaches and standards to produce the General Valuation Roll
Valuation Surveys & Quality
responsible for the data collection that supports the valuation process
Valuation Data & Business systems
responsible for providing data and systems support including network and infrastructure, and computer assisted mass appraisal modelling
Valuation Business Environment
responsible for customer care, objections and appeals
Business Integration and Valuation Regulation
Responsible for the Rates Policy, oversight of valuations related legislative requirements, reporting, and guidance on business and development strategies
General Valuation Roll 2022
The General Valuation Roll (GVR) is a document containing the municipal valuations of all the registered properties within the boundaries of the City of Cape Town and is used to calculate the rates that property owners are required to pay. You are able to object to your property valuation during the objection period.
Supplementary Valuation Roll (SVR)
The City must certify and publish at least one SVR per year. The SVR contains details of properties that were not included in the last GV Roll, as well as any properties that have been changed. According to the amended Local Government Municipal Property Rates Act(Act 6 of 2004) , a property is determined to have changed, if it has: been identified as having been previously incorrectly valued; been incorrectly recorded in the last GVR because of a clerical or typing error; been omitted from the valuation roll; been recently added to the municipality; been subdivided or consolidated; changed in category had a building plan signed off; had a significant increase or decrease in market value since the last GVR; If your property is included in an SVR, the City will post two notices to you.
Notice 1 will be posted immediately after the SV valuation is
completed, and will inform you of your right to request a review.
You will need to email
valuationsobjection@capetown.gov.za
to obtain the official review form and return the completed form to
the same address.
Notice 2 will be posted to you after the SV
Roll is certified. This notice will inform you of your right to
object, and outline the process for submitting an objection. You can
obtain an official form by emailing
valuationsobjection@capetown.gov.za and must return the completed
form to the same address.
Feedback
The Municipal Valuations Department is committed to providing excellent service to Cape Town residents. We value your feedback and want to hear about your experience using our website or contacting us via phone or email.
What We Want to Know:
- Ease of Use: Was the website easy to navigate? Did you find the information you were looking for?
- Contact Channels: Did you find it easy to get in touch with us by phone or email? Were our response times satisfactory?
- Overall Experience: What did you think of your overall experience with the Municipal Valuations Department?
How to Share Your Feedback:
We encourage you to share your thoughts and suggestions by:
Sending us an email: valuations@capetown.gov.za
Calling us: 086 010 3089 - Our phone lines are open
weekdays from 8:00 AM to 4:30 PM.
Thank you for your time and feedback!